Improving the use of digital technologies in the Customer Service/Retail sector
Digital Skills Enhancement Programme
SET member: £85 https://set.et-foundation.co.uk
Non-SET member: £100
Who is this course for?
Teachers, teaching assistants, advanced or lead practitioners, learning and performance coaches and mentors and teacher educators.
To increase your confidence in the use of digital technologies in creating online and offline resources to enhance training sessions, making them fun and interactive for learners. There will also be the opportunity to experience fun digital games for use in face to face delivery and live remote training as well as considering the ethical and legal implications of using digitalised content.
You will have the knowledge and confidence to:
- identify and access key tools needed to work digitally
- evaluate and use appropriate digital tools
- understand the ethical and legal implications of using digitalised content.
Length of the course
One day workshop.
This course is suitable for all staff.