Maximising the effectiveness of support staff (webinar) (Code: C0443)

Research evidence indicates there can be a positive impact on learner attainment when a range of support staff work in structured settings, implementing targeted interventions using brief, regular sessions maintained over time to motivate, support and engage students. These interventions need to be based on detailed assessments to ensure that the right support is provided to the right pupil. This webinar will help you explore these areas.

Pricing options

SET member: £21.25

Non-SET member: £25

This is a subsidised rate for providers that receive funding from the ESFA. For providers not receiving funding the full cost is £37.50


Online - Online
Date: 17/07/2020
Price: no charge
Session 1
Date: 17/07/2020 16:30 - 17:30
Venue: Online/Webinar
Note: You can choose which session you want to attend when making your booking

Free Places

A limited number of free places are offered on this course. Please see the 'Upcoming' section above for current availability. Free places are offered to ensure greater diversity on our courses, so to qualify you must either:

  • Work in an organisation in one of the 12 opportunity areas (Blackpool, Bradford, Derby, Doncaster, Fenland and East Cambridgeshire, Hastings, Ipswich, Norwich, Oldham, Scarborough, Stoke, West Somerset)
  • Work in an organisation with an annual turnover of less than £500,000
  • Consider yourself to have a disability
  • Come from a Black, Asian or minority ethnic (BAME) background

You must also agree to be contacted by our evaluation team.

To book a free place find a course that has free places remaining and book a single place. At the payments stage of the booking you will be asked to tell us which of the three criteria you meet. Once selected, click on the 'recalculate' button to reduce the cost of the booking to zero and complete the booking.

If, for whatever reason, you are unable to attend, please advise us at least one week before the course takes place. This will allow us to offer the free place to someone else who works in the FE sector, so they can take advantage of this offer.

SET Membership

SET members are entitled to an exclusive 15% discount off this ETF professional development course.

Find out more about SET membership on the Society for Education and Training (SET) website.

Who is this for?

Support staff including:

  • Learning support assistants
  • Teaching assistants/teaching support assistants
  • Progress tutors
  • Learning support workers
  • Learning support practitioners
  • Learning support tutors
  • Workplace assessors/coach
  • Learning mentors/Peer learning mentors
  • Communication support (BSL), Dyslexia support

Training aim

  • To demonstrate ways in which support teachers can have a major impact on learners
  • Explain how the research can have a practical implication in your institution
  • Identify and summarise the evidence on most effective forms of intervention.


You will have the knowledge and confidence to:

  • develop effective use of support staff in everyday contexts
  • use support staff in delivering meaningful structured interventions
  • develop practical skills needed by support staff in a range of contexts
  • provide incisive feedback and monitoring progress
  • provide alternative ways of explaining concepts.


60 minutes plus questions. 

Contact us

If this course is not currently available in your area, and you would like to attend then register your interest. We will let you know about new events as they are announced.